What is the secret to having such courteous staff members? I call there different times of the day and speak with different attendants all the time. But the level of service has been consistently great every time. Please keep up the good work!
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OUR CLIENT SAY
I love your wash dry and fold service. I like your promptness at picking up my order and returning them to me in 1 day. Have used several pick up services in the past, but none has ever provided the level of professionalism and value that I receive from you guys.
“When I first saw your ad that you are the “WORLD’S CLEANEST LAUNDROMAT”, I was skeptical and decided to stop by and check out your facility myself. I didn’t bother to bring any clothes with me because I was convinced that I would find out that the claim was a gimmick. Well, to my surprise; not only was your laundromat the cleanest one I have ever seen, it was cleaner than any private residence I have ever been into – including mine. Your bathrooms, your customer lounge, your Kids area, and computer/quiet rooms are as nice as any of the finest 5-star hotels I have stayed in. Since I have a washer and dryer at home, I only need to use a laundromat for my comforters and on those occasions when I allow my laundry to pile up. There is no other option where I will do my laundry from now on. You guys have hit this one out the park.”
Hello Laundry City: I love your facility for many many reasons. I can’t believe your Kid’s area is as big as it is and as clean as it is. My 4 children love the cartoon characters on the wall.
“Since I have been a customer here, you have shown me the utmost respect and consideration and went above my expectation to help me out. Thank you so much”.
“Your vast service area is awesome. My mom lives in Anne Arundel county and I moved to Belair, but we both use your bi-weekly pick up and delivery. Love your service”.
Trent (Belair, Harford County)
KIDS PLAY AREA & ADULT LOUNGE
Be prepared to feel like you are visiting a 5-Star hotel or suburban country club every time you visit any of our Walk-In and Do-It Yourself facilities.
Children are extremely happy to visit our facilities with their parents. In fact, customers frequently tell us that they choose our stores over others because of the ...
We offer 2 types of Laundry Services:
Our Hot Spot Service is reserved for those customers who wish for us to pick up their laundry and have our staff wash, dry and fold it for them and then return it within 24-36 hours. This is offered as a Subscription Service, or as an As Needed Service for the occasional users. Our Hot Spots locations are in dozens of towns all over Howard County, Baltimore County, Anne Arundel County, Harford County, Carroll County & Baltimore City.
Our 365 Do-It Yourself In-Store Service is available to those customers who wish to come into our huge facilities to do their own laundry while taking advantage of all the amenities we offer. Our 365 Do-It Yourself In-Store Service also provides Free Shuttle Pick-up Service for Baltimore City customers who need a ride to our facility.
