What is the secret to having such courteous staff members? I call there different times of the day and speak with different attendants all the time; but the level of service has been consistently great every time. Please keep up the good work!

Jill (Ellicott City)

I love your wash dry and fold service. I like your promptness at picking up my order and returning them to me in 1 day. Have used several pick up services in the past, but none has ever provided the level of professionalism and value that I receive from you guys.

Bruce (Glen Burnie)

“When I first saw your ad that you are the “WORLD’S CLEANEST LAUNDROMAT”, I was skeptical and decided to stop by and check out your facility myself. I didn’t bother to bring any clothes with me because I was convinced that I would find out that the claim was a gimmick. Well, to my surprise, not only was your laundromat the cleanest one I have ever seen, it was cleaner than any private residence I have ever been into – including mine. Your bathrooms, your customer lounge, your Kids area, and computer/quiet rooms are as nice as any of the finest 5-star hotels I have stayed in. Since I have a washer and dryer at home, I only need to use a laundromat for my comforters and on those occasions when I allow my laundry to pile up. There is no other option where I will do my laundry from now on. You guys have hit this one out the park.”

Kimberlie (Baltimore County)

Hello Laundry City: I love your facility for many many reasons. I cant believe your Kid’s area is as big as it is and as lean as it is. My 4 children love the cartoon characters on the wall.

Zina (Catonsville)

“Since I have been a customer here, you have shown me the utmost respect and consideration and went above my expectation to help me out. Thank you so much.

Tyrone Wilson (Baltimore City)